Connections Aren’t Convenient. They’re Worth It.

Everyone talks about connection like it’s easy.
Like it’s a strategy you can plug in.
Like it’s a checkbox on a turnaround plan.
It’s not.
Connection takes time.
And in a turnaround school, time is the one thing you never have enough of.
That morning, my to-do list was already a hundred miles long. There always are too many things to do and not enough minutes in the day. Systems to tighten. Data to review. Fires waiting to be put out.
And then a group of students came to me at my morning gate duty location.
Quiet urgency. Steady eyes.“There’s going to be a big fight.”
Two big personalities. Too loud. Too emotional.
Two of their friends in need.
Too much for the hallway to hold.
Two humans who needed to be seen, heard, and understood right then.
I hadn’t even been in my office yet.
But they needed me.
They were looking for their person.
The person they trusted.
The person they believed would help them when things felt like they were about to explode.
So everything else waited.
It took time to get to the root of it. Not the surface frustration, but the real stuff underneath. The hurt. The fear. The misunderstandings layered on top of misunderstandings. It took conversations. It took pauses. It took listening without rushing to fix.
It took phone calls home. Honest ones. Reassuring ones. The kind where parents need to know that their children are safe, that we’re not against them, and that we are going to work together to help their kids through something hard.
No shortcuts. No magic words.
Just time.
When the dust settled, one girl stayed behind.
She was having a really hard day
.
I told her the truth. That this behavior wasn’t typical of her. That this wasn’t who she usually is. And then I asked the questions that matter.
How are you?
What’s going on?
How can I help?
By the end of the day, she didn’t want solutions.
She just wanted to sit there and cry.
Life felt heavy. School felt heavy. Home felt heavy. There was a lot going on that she didn’t feel safe sharing. She’d never really fit in. The friends she trusted had turned on her. When she finally found someone new, everyone else decided that wasn’t okay either.
So she lashed out.
Out of anger.
Out of frustration.
Out of fear.
And underneath it all was the same thing I see over and over again in turnaround work.
A deep ache for belonging.
She is strong.
Strong academically.
Strong willed.
Quick-witted.
Kind.
She has potential far beyond what she can see right now.
So we talked.
I listened.
She talked.
I talked.
She listened.
That rhythm matters.
She left with a smile.
And a laugh.
And a quiet thank you.
Nothing physical happened between the girls.
The conflict was resolved.
Trust was repaired.
Harm was addressed.
And here’s the part that doesn’t show up on a calendar.
The time it took in that moment saved exponentially more time later.
No fight to investigate.
No injuries to document.
No suspensions to explain.
No learning lost.
Instead, two students felt seen.
Felt heard.
Felt safe enough to return to class and keep preparing for high school.
Connection matters.
Trust matters.
And both of them take time.
There is no wand you can wave to make it happen. No program you can roll out that replaces presence. It develops slowly, through consistency, through listening more than you talk, through showing up when it’s inconvenient.
Sometimes that looks like sitting on the floor with a student who just needs to cry.
Sometimes it looks like hard phone calls.
And sometimes it looks like simply standing at the front gate so kids know you’re there.
Connections aren’t easy.
But in the end, they save time.
Every time.
And here’s the truth I carry with me at the end of days like that.
The work is a lot.
The time it takes is a lot.
But knowing that students see me as their person is something I don’t take lightly. It’s a responsibility I hold close, even on the days when the stress is heavy and the demands feel endless. Being that person means putting my list down when a student needs me now. It means choosing presence over productivity more times than feels comfortable.
Turnaround work is exhausting. It stretches you emotionally and mentally. But it is also deeply rewarding to watch behavior shift not because of stricter rules or tighter consequences, but because students are finally finding adults on campus who make time for connection. Adults who give space. Adults who extend grace. Adults who listen before reacting.
When students feel seen and heard, they don’t have to scream for attention through behavior.
The work of a turnaround school is more than academics. It’s more than data points and benchmarks. It’s about repairing trust, rebuilding belonging, and reminding students that there are adults who will stand with them when life feels heavy.
That’s the work.
And it’s worth every minute.





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